KnowRisk can be used at a very simple, or a very sophisticated level and even though its functionality is familiar to most operators, its productivity for corporations and individual users is immediately accelerated by properly structured training.

The KnowRisk database is "flexible and adaptable", and whilst it is straightforward to configure, most of the set-up is hidden from users. The Administrator will be required to know many more aspects of the product and will also need to assist others in accomplishing their work. The three days training enables the administrator to support the rollout of the ERM framework.

For Risk Management to be embraced, the people who are involved with process need to see that it has a scientific basis, yet be simple if it is to be understood and applied. Participants in the Risk Management exercise must be capable of using KnowRisk for several tasks including entering new Risks, Controls, Consequences, Actions, reporting etc. i.e. they should be competent in the use of KnowRisk in the areas they will work.